• High temp (>38 degrees)
• AND
• Cough (sudden onset)
• Headache
• Widespread muscle and joint aches
• Blocked or runny nose
• Sore thoat
• Vomiting / nausea
• Watery diarrhoea

DO NOT come to surgery but either phone the Govenment line on

0800 1513 100

or look online at :

http://www.direct.gov.uk/en/groups/dg_digitalassets/@dg/@en/documents/digitalasset/dg_178842.htm

Also you can look at the NHS Direct Website for advice

http://www.nhs.uk/AlertsEmergencies/Pages/Pandemicflualert.aspx

• We may need to contact you to confirm your request
• Repeat prescriptions are not usually given for the Contraceptive Pill or HRT Treatment and will be given only after seeing the Doctor or Practice Nurse.
• Please remember WHERE you requested your prescription to be sent. Pharmacy opening times may vary.

What would you like to do now?

• Go to Homepage
• Go to Health Advice

Welcome to the Parklands Surgery Winter Newsletter. We hope you will find the
contents of this newsletter helpful.

Opening of the Extension to Parklands Surgery

We were delighted to welcome Her Grace The Duchess of Richmond to open the
surgery extension on the 5th July 2008. The new rooms are now in full use and
new equipment has been provided throughout. Other rooms in the building have
been refurbished and we are pleased to have had many positive comments from
patients regarding the extension. If you have any comments relating to the new
waiting room or how we could improve facilities please use the suggestion box in
the waiting room.

Staff News

Two new receptionists have joined the practice team, Janice Moore and Pauline
Allaway. We welcome Janice and Pauline as new members of staff. You will be
pleased to know that Staff Nurse Ellie Dudman had a lovely baby girl in August.
Mother and baby are doing well and we are hoping to see Ellie back in the New
Year.

Our GP Registrar, Arabella Sargent, who has been with us for past 20 months will
be leaving in December. We will all miss her and are grateful for the hard work
and interest she has shown whilst at the practice. There will be a gap before there
is another Registrar (GP trainee) at Parklands Surgery but in the meantime we are
helping train medical students from Brighton Medical School. Dr Eric Clarke is
the lead doctor for teaching medical students. Medical students will be sitting in
with Dr Clarke and some of the other doctors on a regular basis. We welcome the
students and hope that they enjoy their time at Parklands Surgery. If you would
prefer not to have a medical student sitting in on your consultations please let the
Doctor know. We are grateful to all patients who are happy to be involved with
teaching future doctors.

Vaccinations

We have been holding regular Flu Vaccination Clinics. If you have missed these
and are eligible for a flu vaccine please phone up the surgery and the practice
nurses will carry out the vaccination for you. People aged over 65, Carers, and
those with a chronic disease are all eligible for a flu vaccination. You may also
be due for a pneumonia vaccine which is a “one off” vaccine and is available to
everybody over 65 or in the above mentioned cases. Please ask at the surgery if
you think you are eligible for a pneumonia vaccination. The doctors at the surgery
fully support this vaccination programme and hope that you will take up the offer.
There have been an increasing number of cases of measles and mumps in
teenagers and college students. It is therefore very important that children have
the MMR vaccine to avoid complications from these two potentially serious
illnesses. If you are a student or teenager and think you have not been vaccinated
please ask us to review your records. If you are a parent and you are not sure if
your child had the MMR vaccine please enquire and your child can always have a
catch up vaccine. If you have any concerns about this vaccine (which has had bad
publicity) please speak to one of the doctors or to a health visitor.

Website

The new website was launched to coincide with the opening of the extension to the
surgery. Please look at this and be aware that you can now obtain your repeat
medications via e-mail. The website is continuously updated so please have the
address on your favourites list. The website address is: www.parklandssurgery.
org.uk

Extended Hours

We offer two early morning surgeries on a Wednesday and a Thursday which start
at 7.00am. We also open on Saturdays from 8.30-11.15am for pre-booked
appointments only. We would like these surgeries to be used by patients who
cannot get to the surgery in normal working hours. The surgery is not generally
open for appointments with nurses, phlebotomists or health care assistants during
this time

How to beat the queue at reception

If you only need to book in for your appointment and do not need reception for
any other purpose, please feel free to use the electronic touch screen “check in”
machine in the reception area. It is easy to use but our staff are more than happy
to show you how to use the screen.

Suggestions Box

As mentioned above, there is a Suggestions Box in the waiting room. Please add
any comments you may have about the practice. We welcome feedback from
patients (preferably of a positive nature!). All members of the Parklands Team are
anxious to improve our service to you and we welcome all feedback.
Additionally, if you have any other comments and you would like to speak to
someone personally, please contact our Practice Manager, Mrs Hazel Wellcome.

Thank you for taking the time to read this newsletter.

All the Staff would like to wish you a very Happy Christmas and New Year

If anyone would like to be involved in a ‘Patients’ Advisory Group’ please do contact us via the website or at the Practice via myself, Hazel Wellcome or Sue Cristofoli.

Some people have found this to be a very rewarding way to be involved with the Practice and the NHS, and the time commitment can be as much or as little as you like.  We really do value our patients’ input into improving our services and thus we would be very grateful for any help in re-establishing this important patients’ initiative.

Many thanks in anticipation.

Dr Jim Price

Dr Orr  gave a moving speech where she thanked everyone involved in the project.  She outlined how both  the Practice and patients will benefit from the new facilities; furthering the Practice’s traditional commitment to personal patient care whist utilizing contemporaneity medical technologies and innovations in treatment.

This was also the launch of this website which, was featured on the practice computers. The website is now fully functional and  managed to attract two online enquires even prior to its “official” launch in the evening of the same day it went online!

Whist members and guests of the practice gathered together, her Grace, the Duchess of Richmond spoke fondly of her own relationship with the surgery.  She then opened the ribbon and announced the new building was now open – to much applause.

Please select an image below to enlarge.

The Saturday session will be for routine appointments only – NOT emergencies – the latter should go to Harmoni, the out–of–hours doctors service based at St. Richards (0300 130 1313).

Please do ask the receptionists if you would like a Saturday morning appointment.

The new building now boasts 3 new consulting rooms, 3 refurbished treatment rooms, a Nurses triage clinic, a phlebotomy room, a new IT / Data Management room, a new staff room / kitchen, a really big meeting room, with new AV facilities, new space for the assistant practice manager and secretary and 2 new loos!

All in all this development has brought us into the 21^st Century and we believe we will be able to provide continuing top-class general practice for our patients for years to come. The one problem that remains is the car-parking, but despite all our efforts, there was nothing we could do about this, and we apologise in advance for the many patients who find it difficult to park.

If the news is a long article it can be split with a ‘more tag’ (as below) to provide an abstract

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